Terms of Use

Last updated May 19, 2025

Terms of Use for ND Friendly, LLC.

Effective Date: May 19, 2025

1. Introduction

Welcome to ND Friendly Life, a space dedicated to providing neuro-affirming coaching and consulting services. These Terms of Use govern your access to and use of the services, resources, and content provided on our website ndfriendlylife.com. By accessing or using this site, you agree to abide by the following terms. Please read them carefully.

2. Acceptance of Terms

By using this website, signing up for services, or engaging with any content, you agree to these Terms of Use. If you do not agree with these terms, please refrain from using the site and our services.

3. Services Provided

We offer coaching, consulting, and support services designed to assist neurodivergent individuals, in navigating life’s challenges. This includes one-on-one sessions, group coaching, supported self assessments, workshops, and educational resources. Our approach is centered on strengths-based, neuro-affirming strategies, and all services are personalized based on your unique needs.

4. Client Responsibilities

  • Honesty and Cooperation: To ensure the best possible outcome, clients are expected to engage honestly and openly in their sessions. While we provide guidance, success in coaching depends on your active participation and collaboration.

  • Respect for Boundaries: Clients are expected to respect all professional boundaries and to communicate clearly and respectfully about their needs, expectations, and any discomforts during coaching sessions.

  • Confidentiality: We are committed to maintaining the confidentiality of all information shared during coaching sessions, as outlined in our Privacy Policy. However, clients are reminded that they should not share personal, sensitive, or confidential information unless they are comfortable doing so.

5. Fees and Payment

  • Pricing: Our services are priced based on the nature and duration of the services provided. Detailed pricing information can be found on the service pages or will be communicated directly during your consultation.

  • Payment Terms: All payments are due in advance unless otherwise agreed. Payment is typically processed via Credit Card.

  • Refunds and Cancellations: Clients are eligible for a refund if they cancel 48 hours before the scheduled session. After that period, no refunds will be provided, though rescheduling may be allowed under extenuating circumstances. Refund requests must be submitted in writing.

6. Intellectual Property

  • Ownership of Content: All materials provided by ND Friendly Life, including but not limited to worksheets, e-books, videos, and other resources, are protected by copyright and intellectual property laws. Clients are granted a non-exclusive, non-transferable license to use these materials for personal purposes only.

  • Restrictions: Clients may not distribute, reproduce, or modify any of our materials without explicit written consent.

7. Limitation of Liability

While we make every effort to ensure that our services are effective and valuable, results may vary based on individual circumstances. ND Friendly Life is not responsible for any outcomes resulting from the application of our coaching or consulting advice. We do not guarantee specific results or outcomes from our services.

8. Accessibility and Accommodations

We strive to provide accessible services for all clients. If you need accommodations due to a disability or other circumstances, please inform us prior to your session so we can best support you.

9. Code of Conduct

Clients are expected to adhere to a respectful and professional code of conduct. Disruptive, disrespectful, or abusive behavior will not be tolerated and may result in termination of services.

10. Privacy and Confidentiality

Your privacy is important to us. Please review our Privacy Policy to understand how your personal information will be collected, used, and protected.

11. Termination of Services

Either party may terminate the coaching relationship at any time with written notice. If services are terminated by ND Friendly Life, a refund will be issued for any unused sessions that have been paid for in advance. If terminated by the client, no refund will be provided for unused sessions.

12. Changes to Terms of Use

We reserve the right to update and modify these Terms of Use at any time. Any changes will be posted on this page, and the updated date will be noted at the top. Continued use of our website and services after such modifications constitutes acceptance of the revised Terms of Use.

13. Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of Vermont, USA, without regard to its conflict of law principles.